Privacy Policy

WSLogistics (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect the following personal information:

• Contact details — name, email address, phone number and company.
• Shipment and logistics details you provide when requesting a quote or service.
• Correspondence you send us through forms, email or messaging.
• Technical data — IP address, browser type and usage data collected via analytics cookies (only where you have consented).

How we use your information

• To respond to enquiries and provide quotes and logistics services.
• To manage and improve our services and website.
• To comply with legal, customs and regulatory obligations.
• To send service updates or, where permitted, marketing you can opt out of at any time.

Cookies and analytics

We use Google Analytics to understand how visitors use our site. Analytics cookies are only set after you accept them via our cookie banner. You can decline at any time, and we will not load analytics. You can also clear cookies through your browser settings.

Disclosure of information

We may share your information with trusted third parties strictly to deliver our services — for example carriers, customs brokers, and IT providers — and where required by law. We do not sell your personal information. Some service providers may be located overseas (including in the course of international freight), and we take reasonable steps to ensure your information is handled appropriately.

Data security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We retain personal information only as long as necessary for the purposes above or as required by law.

Your rights

You may request access to, or correction of, the personal information we hold about you. To do so, or to make a privacy complaint, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the revision date shown above. Significant changes will be highlighted where practicable.

Contact us

WSLogistics
2 Canning Street, Lidcombe NSW 2141, Sydney, Australia
Email: support@wslogistics.com.au
Phone: 0414 873 723